Blog

WHY YOU SHOULD APPLY:

Coalition Technologies is devoted to delivering clients the highest quality work while providing our team a fun, thriving, and innovative environment. Along with the opportunity for tremendous career growth and rapid advancement, CT offers:

• The most competitive profit-sharing bonus plan in the industry, paying up to 50% of company profits to full-time employees each month.
• A highly competitive Paid Time Off plan, promoting quality work-life balance.
• Subsidized gym memberships to help team members feel their best.
• Medical, dental, vision, and life insurance packages for all US-based team members.
• International Health Insurance Reimbursement Program for all international team members, a benefit unique to Coalition.
• Device upgrade and learning reimbursement programs.
• Motivating career development plans with clearly defined goals and rewards.
• Additional job-specific incentives and bonuses.
• Plus, 100% of our team works remotely with the support of time tracking software. Our company culture specializes in supporting remote team members, and we’ve been doing so for more than a decade. CT welcomes your application, wherever in the world it’s coming from!

Job Type: Full-Time

Location: Remote

Salary: $20/hr

YOUR DUTIES AND TASKS:

• Answering phones and emails.
• Completing entry-level bookkeeping, including recording expenses, organizing receipts, and completing other transaction records.
• Resolving billing issues with clients and internal team members.
• Providing account access, usage reports, data analysis, and other ad hoc requests for team members.
• Supporting quality assurance checks of various internal and client facing reporting.
• Organizing new client contracts, create invoices, and process client payments.
• Contributing to internal database maintenance, upkeep and data entry.
• Researching, ordering, & distributing company-wide gifts (2-3 times per year).
• Organizing company events, competitions, and special projects throughout the year.
• Facilitating company holiday, time off, and schedule variation calendars.

DUTIES AND TASKS IF BASED IN LA:

• Handling mail pickup at Downtown LA office twice per week
• Scanning and organize mail digitally
• Recording & deposit client payments
• Collecting and re-distribute company office equipment from staff in region as needed (A valid driver’s license and reliable transportation in Los Angeles is required)

YOU SHOULD HAVE:

• Willingness to learn, grow, and collaborate with the team and company as a whole.
• Excellent verbal and written communication skills.
• A high level of discretion, ethics, and trustworthiness.
• Intermediate spreadsheet skills (preferred)
• Innovative thinking and a willingness to challenge existing methods where improvement is possible.
• Experience in bookkeeping / financial record keeping (preferred).
• Experience with Google Sheets or Excel, Quickbooks Online, and G-Suite (preferred).
• The availability to work 40 hours per week from 9:00 am to 6:00 pm PST.
• A reliable space to work remotely with a fast computer, quality internet, camera, microphone, and speakers.

This is a position with a high opportunity for the right candidate to grow! Our successful office assistants have seen fast growth and promotion, both within the Accounting team and to other teams.

We are looking for talented and diligent candidates who excel in our skills tests, and will consider these candidates even if past experience or educational background criteria aren’t met.

Method of Application

CLICK HERE TO APPLY

Eastern Carolina Insurance is a leading insurance provider in the region, specializing in auto, home, and life insurance. We are currently seeking a Virtual Customer Services Representative to join our team. As a Virtual Customer Services Representative, you will play a critical role in providing excellent customer service to our clients remotely.

In this role, you will be responsible for managing customer inquiries, resolving issues, and providing information on our insurance policies. You will handle a wide range of customer interactions through various channels including phone, email, and online chat. Your ability to effectively communicate, empathize, and problem-solve will be key to ensuring customer satisfaction.

Job Type: Part-Time

Location: Remote

Salary: $18/hour

Responsibilities

• Respond promptly to customer inquiries and provide accurate information about insurance policies, coverage, and claims procedures
• Handle and resolve customer complaints, while also escalating complex issues to the appropriate teams when necessary
• Perform data entry to update and maintain customer records in our CRM system
• Assist customers in filing insurance claims, guiding them through the process and providing necessary documentation requirements
• Collaborate with other team members to ensure a seamless customer experience from initial contact to resolution
• Stay up-to-date with product knowledge, pricing, and promotions to effectively assist customers with their inquiries
• Maintain a high level of professionalism and friendly demeanor while interacting with customers, always striving to create a positive and memorable experience

Requirements

• High school diploma or equivalent; college degree preferred
• Previous customer service experience in a virtual or remote setting
• Excellent written and verbal communication skills
• Strong problem-solving and critical-thinking abilities
• Ability to adapt and thrive in a fast-paced, ever-changing environment
• Proficient in using customer service software, CRM systems, and MS Office Suite
• Strong attention to detail and organizational skills
• Availability and willingness to work flexible hours, including evenings and weekends

Benefits

• Health Care Plan (Medical, Dental & Vision)
• Retirement Plan (401k, IRA)
• Life Insurance (Basic, Voluntary & AD&D)
• Paid Time Off (Vacation, Sick & Public Holidays)
• Training & Development
• Work From Home

Method of Application

CLICK HERE TO APPLY

Please note that while Eastern Carolina Insurance is based in Philadelphia, PA, this position is remote and open to candidates worldwide.

Everlight Solar is seeking a skilled highly energetic and motivated individual to join the Everlight Solar team as a Customer Service Representative! This is a FULLY REMOTE, full-time, entry level, evening shift position, with some weekend work. The Customer Service Representative will act as a connection, establishing and building relationships with our customers, operating in a fast-paced environment with precision and competence.

Must own a Mac computer and be fluent with the Apple ecosystem of software (iOS, macOS, iWork, etc.)

Everlight Solar is a rapidly growing company and the leader of solar energy in the Midwest. We offer a unique experience that fosters individual growth and rewards performance. Our culture at Everlight is extremely important to us. The work environment is fast-paced and dynamic. We value teamwork, quality, innovation, and customer success. Our ideal candidate is self-motivated, detail-oriented, has excellent problem-solving abilities, is passionate about delivering results on-time, exceeding expectations, and ensuring success for our teams.

Responsibilities:

• Handle high amounts of incoming calls
• Identify and evaluate customers’ needs to deliver satisfaction
• Build sustainable relationships of trust through open and interactive discussion
• Provide accurate, valid and comprehensive information by using the right methods/tools
• Manage complaints, provide proper solutions and options; follow up to secure resolution
• Keep records of customer interactions, process customer accounts, and file documents
• Follow communication procedures, guidelines, and policies
• Establish and build relationships with our customers
• Go the extra mile to engage customers

Requirements:

• Some proven customer support experience or experience as a client service representative is preferred
• Strong phone administration skills and active listening capabilities
• Ability to work independently and as a member of various teams and committees
• Strong attention to detail
• Exceptional communication and presentation skills
• Ability to multi-task, prioritize, and control time effectively
• Ability to operate in a fast-paced environment
• Ability to work nights & some weekends
  • 1pm – 11pm CST, 4 days/ week with rotating Saturdays or
  • 3pm -11pm CST M-F with rotating Saturdays

Benefits:

• Health Insurance
• Dental Insurance
• Vision Insurance
• Life Insurance
• PTO
• Sick and Safe Time
• Paid Holidays Off

Salary: $30,000-$40,000/ year

Everlight Solar is proudly an Equal Opportunity Employer. We value diversity of all types and are excited to work with talented individuals from a wide range of backgrounds. Everlight is committed to inclusion and we invite people of any race, creed, color, national origin, ancestry, marital status, sexual orientation, gender identity or expression, disability, nationality or sex, age groups (18+), and levels of education to apply.

Method of Application

CLICK HERE TO APPLY

Company Overview: Welcome to Everest, where executive support combines human expertise with advanced technology to alleviate our clients’ administrative burden, freeing their time for impactful endeavour’s. Our unique blend of efficiency, scalability, and personalised assistance ensures our clients, and our team members, reach the peak of their potential. It’s about time!

Introduction: As a Virtual Assistant at Everest, you will be entrusted with a higher level of responsibility in our quest to deliver unparalleled executive support. Your role is critical in navigating our clients through their administrative challenges, ensuring our standards of excellence are not just met, but exceeded. Your dedication, strategic insight, and ability to manage intricate tasks will reflect the pinnacle of Everest’s promise to our clients.

Responsibilities:

Strategic Operational Management:

• Lead and execute complex administrative, scheduling, and task management initiatives with efficiency and precision.
• Serve as a primary point of contact for your supervisor, swiftly addressing and distributing tasks.
• Drive autonomous workflow by strategically selecting tasks from internal platforms.
• Ensure high-quality task delivery, targeting an average quality score above 4.5 out of 5.
• Facilitate communication and collaboration among teams.
• Embrace and lead a culture of continuous improvement, adopting and teaching new skills.
• Mentor junior operators and participate in peer-review processes.
• Cover for other operators/leads when they’re out of office.

Advanced Client and Task Management:

• Manage intricate scheduling, administrative tasks, and project oversight with a keen eye for detail.
• Demonstrate advanced proficiency in digital tools like Google Calendar, Outlook, Excel, and project management software.
• Solve delegations across many categories with a low rate of mistakes.
• Conduct large-scale data and research projects, providing strategic insights.
• Handle high-level finance tasks and complex travel arrangements.

Requirements:

• Exceptional organisational and time management skills.
• Strong leadership and communication skills.
• Advanced proficiency in digital tools and software for scheduling and project management.
• Analytical thinking and problem-solving skills.
• Initiative and self-motivation.
• Excellent interpersonal skills for mentoring and guiding junior operators.

Attributes:

• Operational Excellence: Lead and execute complex tasks efficiently.
• Quality Focus: Commit to high standards in task delivery.
• Strategic Planning: Manage tasks with robust progress.
• Continuous Improvement: Eagerly adopt and teach new skills.
• Client and Stakeholder Management: Maintain a low rate of mistakes in managing intricate tasks.

Compensation:

• Salary: $7,000 – $14,000 annually, depending on experience.

Benefits:

• Flexibility with remote work options.
• Access to advanced digital tools and platforms.
• Opportunities for professional growth and development.
• A culture of recognition and empowerment.

Method of Application

CLICK HERE TO APPLY

Overview

Cayuse Commercial Services (CCS) delivers fresh solutions to business challenges in the technology and business services environment. Services available are application development, business process outsourcing, data services, and professional services. Cayuse helps clients to achieve impactful outcomes such as improved efficiency, reduced cost, increased profitability and accelerated time to market.

Primary Focus

The Customer Service Agent provides customer service support to the Cisco White Glove Program according to service level agreements using company and project quality and quantity standards.  It includes providing prompt, reliable, and accurate information to the client while maintaining effective communications.  All duties and responsibilities will be performed in accordance with the Mission, Vision and Core Values of Cayuse.

Job Responsibilities

• Provides high-quality customer service to the client, responding to requests and issues accurately and promptly.
• Operates within established guidelines and procedures to independently deliver a full range of services to the customer.
• Uses examples and analogies as appropriate to facilitate understanding.
• Ability to document work clearly and accurately.

• Provides assistance and information to the client in a prompt manner.
• Manages continuous improvement through ongoing collection of data and information regarding customer requirements.
• Understand and responds to others’ using active listening skills and tactful communication.
• Incident, Problem & Service Request Management of contact center and related applications (managing Incidents/Problems, vendor escalations within Service Level Agreement and ensuring that SLA is met, as expected)
• Ability to resolve issues following the parameters and guidelines of the client.

• Contributes to the accomplishments of team objectives; works collaboratively as a team member towards solutions; solicits input from other team members; demonstrates respect for the ideas and opinions of others; employs trust and openness.
• Ensures customer satisfaction through follow up and special efforts.
• Assist new employees with training through shadowing opportunities and explanation of work process as requested.

• Other duties as assigned

Qualifications

Minimum Qualifications:

• High School Diploma

• Prioritization and escalation to ensure timely resolution of cases. Walk partner through case process, ensure resolution.
• Partner engagement
• Partner support
• Registration Administration
• Registration renewal verifications
• Use Cisco related tools as necessary
• Update Excel trackers
• Research
• Update and create user guide documentation
• Ability to navigate common user interface elements, including opening and closing windows, navigation of the file structures through volumes and folders, launch and quit applications, select portions of text or other items using the mouse, copy/cut and paste text, save and print documents
• Sound analytic and cognitive ability to troubleshoot technical problems.
• Must be able to pass a background check. May require additional background checks as required by projects and/or clients at any time during employment

Minimum Skills:

• Speaks with clarity, articulation, and is aware of own non-verbal communication.
• Dependable and can be counted on; complete assignments on time and accurately; keeps team members abreast of problems and work progress.
• Demonstrate ability to learn quickly and thrive in high-energy team environment.
• Strong written and spoken communication skills.
• Must be able to work independently, as well as with a team.
• Ability to function in a diverse work environment.
• Experience in a customer service role.
• Proficient in Microsoft and Adobe products including Excel, Word, PowerPoint, Acrobat, etc.

Reports to:  Project Manager

Working Conditions

• Professional remote office environment
• Must be physically and mentally able to perform duties for extended periods of time. Ability to use a computer and other office productivity tools with sufficient speed to meet the demands of this position.
• Must be able to establish a productive and professional workspace.
• Must be able to work varying work schedules and/or extended hours to meet business needs and project deadlines.
• May be asked to travel for business or professional development purposes.

Other Duties: Please note this job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee for this job.  Duties, responsibilities, and activities may change at any time with or without notice.

Affirmative Action/EEO Statement: Cayuse embraces diversity and equal opportunity in a serious way. We celebrate diversity and are committed to creating and building a team that represents a variety of backgrounds, perspectives, and skills. Cayuse, and all of its subsidiaries, are proud to be an equal opportunity workplace and are an affirmative action employer.

Pay Range

USD $15.00 – USD $15.40 /Yr.

Method of Application

CLICK HERE TO APPLY

Description

Air is a Creative Ops System for Marketers. Our product automates the mindless tasks that marketers do every day to manage content and unlocks creativity through image recognition, automated versioning, and approval workflows. We launched in March 2021 and have raised $38M+ from world-class venture capital groups including Tiger Global, Headline Ventures, Lerer Hippeau, WndrCo, and Slack Ventures.

12-16 week program, with possibility to extend.

The Role

Responsibilities:

• Able to effectively communicate with stakeholders across the org to discuss business needs and deliver actionable insights
• Create and maintain dashboard reports in Mode
• Collect data files from various sources to ensure we have the most up-to-date information
• Write SQL queries to successfully retrieve the appropriate data for analyses
• Identify and flag discrepancies in the data
• Perform ad-hoc analyses to identify trends in large datasets and present the findings to respective teams
• Data entry in spreadsheets

Requirements

Your Experience

• Junior/Senior in college or Bachelor’s Degree
• Strong analytics skills
• Experience with Mode, Tableau or other similar BI tools
• Advanced Excel skills
• Strong math skills
• Familiarity with marketing and financial data
• Excellent communication skills
• Basic SQL knowledge

Benefits

Our company culture was built around a tireless pursuit to be the best at what we do. We’re entrepreneurial and focused: tackling problems head-on without ego. We communicate with empathy. We speak directly, listen thoughtfully, and ask questions. We previously worked out of a cozy warehouse in Brooklyn, but are currently distributed around the globe. This is a remote role.

At Air, we believe that it takes a diversity of thought, culture, race, sexual orientation, and outlook to build a world-class business. We value unique contributions and welcome people of all backgrounds, experiences, and perspectives to join us at Air.

Method of Application

CLICK HERE TO APPLY

AfriCOPE, the African Coalition of Private Enterprises, is committed to developing a skilled workforce and facilitating global connections for talented professionals.

About AfriCOPE:

AfriCOPE stands as a cornerstone in fostering economic growth across Africa by nurturing top talent and forging strategic alliances that drive innovation and progress in diverse sectors.

About the Role:

We are currently seeking organized professionals to provide remote assistance, serving individuals and businesses alike. This role involves a wide array of administrative, technical, and creative tasks, including managing emails and schedules, making travel arrangements, conducting research, handling social media accounts, performing data entry, and managing other essential microtasks. These individuals play a crucial role in ensuring smooth operations and efficiency for our stakeholders.

Eligibility Criteria:

Candidates interested in this position must meet the following requirements:

• Age between 18 and 39 years old
• Proficiency in the English language, with strong communication skills
• Citizenship or residency in an African country
• Graduation from an accredited University or Polytechnic

Salary Package:

Compensation for this role is tiered based on professional experience, with entry-level salaries starting at $700. We offer competitive packages that recognize expertise and dedication, encouraging growth and career development within our organization.

Application Process:

Interested candidates are encouraged to apply on or before August 10th, 2024. Please click on the provided link here to access our official application portal. Prepare your resume/CV showcasing relevant skills and experience in administrative support, technical proficiency, and organizational capabilities.

Why Join AfriCOPE?

Joining AfriCOPE means becoming part of a dynamic team dedicated to driving positive change in Africa’s private sector. We provide a supportive environment where initiative and efficiency are valued, offering opportunities for personal growth and advancement.

At AfriCOPE, your contributions will directly impact our ability to deliver exceptional service and support to our clientele, enhancing our reputation and expanding our reach globally. We welcome individuals who are passionate about delivering excellence and making a difference in their professional endeavors.

Take the next step in your career journey with AfriCOPE. Apply today and embark on a rewarding path where your skills and ambitions can flourish in a collaborative and forward-thinking environment. We look forward to welcoming talented professionals who share our vision for a prosperous and interconnected African workforce.

Method of Application

CLICK HERE TO APPLY

AfriCOPE, the African Coalition of Private Enterprises, is dedicated to cultivating a highly skilled workforce and facilitating connections for talented professionals with global organizations.

About AfriCOPE:

AfriCOPE plays a pivotal role in advancing economic development across Africa by nurturing top-tier talent and fostering partnerships that drive innovation and growth in various industries.

About the Role:

We are currently seeking creative experts to spearhead our presence on social media platforms. These individuals will be responsible for crafting compelling content, managing online communities, and analyzing performance metrics to enhance our brand’s visibility and engagement across digital channels. This role requires a keen understanding of social media dynamics and a proactive approach to building and maintaining a vibrant online presence.

Eligibility Criteria:

Candidates interested in this position must meet the following requirements:

• Age between 18 and 39 years old
• Proficiency in the English language, both written and verbal
• Citizenship or residency in an African country
• A graduate from an accredited University or Polytechnic

Salary Package:

Our salary structure for this role is tiered based on professional experience, with entry-level salaries starting at $550. We believe in rewarding talent and expertise, offering opportunities for growth and development as individuals contribute to our mission.

Application Process:

Interested applicants are encouraged to apply on or before August 10th, 2024. Please click on the provided link here to access our official application portal. Prepare to submit a comprehensive resume/CV highlighting relevant experience and skills in social media management and digital marketing.

Why Join AfriCOPE?

Joining AfriCOPE means becoming part of a dynamic team committed to driving impactful change across Africa’s private sector. We offer a supportive work environment where creativity and innovation are valued, providing opportunities for professional development and career advancement.

At AfriCOPE, your contributions will directly contribute to shaping our digital presence and amplifying our impact on a global scale. We welcome individuals who are passionate about leveraging digital platforms to promote organizational growth and success.

Take the next step in your career journey with AfriCOPE. We look forward to welcoming talented individuals who are eager to make a difference and thrive in a collaborative and forward-thinking environment. Apply today and embark on a rewarding career path with us.

Method of Application

CLICK HERE TO APPLY

AfriCOPE, the African Coalition of Private Enterprises, stands at the forefront of fostering a dynamic and skilled workforce across the African continent. Our mission is twofold: to cultivate the finest talents within Africa and to connect these professionals with global organizations seeking top-tier skills and capabilities.

About AfriCOPE:

Founded on the principles of promoting economic growth and sustainability, AfriCOPE collaborates with private enterprises across various sectors to enhance workforce development. Through strategic partnerships and initiatives, we aim to empower African professionals by providing them with opportunities to excel on both local and international stages.

About the Role:

At AfriCOPE, we are currently seeking dedicated frontline professionals who will serve as the face of our client interactions. These individuals will play a pivotal role in managing customer inquiries, addressing concerns, and ensuring that every client interaction results in a positive and satisfying experience. Effective communication across multiple channels is key to maintaining our high standards of customer satisfaction.

Eligibility Criteria:

To qualify for this role, candidates must meet the following criteria:

• Age between 18 and 39 years old
• Proficiency in the English language, both written and spoken
• Citizenship or residency in an African country
• A graduate from an accredited University or Polytechnic

Salary Package:

Our salary structure is designed to reflect the professional experience of our candidates, with entry-level positions starting at $600. This tiered approach ensures that our employees are rewarded for their expertise and dedication as they grow within our organization.

Application Process:

Interested candidates are invited to apply on or before August 10th, 2024. To begin the application process, please click on the provided link here, which will direct you to our official application portal. Be prepared to submit a comprehensive resume/CV and any other supporting documents that demonstrate your qualifications and experience.

Why Join AfriCOPE?

Working at AfriCOPE means being part of a vibrant community dedicated to professional growth and excellence. We offer opportunities for career advancement, ongoing training, and exposure to a diverse range of industries. As a member of our team, you will contribute to shaping the future of African enterprise while gaining valuable experience in a dynamic and supportive environment.

Join us at AfriCOPE and embark on a rewarding career journey where your skills and contributions are valued and celebrated. We look forward to welcoming passionate and talented individuals who share our vision for a prosperous and interconnected African workforce.

Method of Application

CLICK HERE TO APPLY

 

Garner’s mission is to transform the healthcare economy, delivering high quality and affordable care for all. By helping employers restructure their healthcare benefit to provide clear incentives and data-driven insights, we direct employees to higher quality and lower cost healthcare providers. The result is that patients get better health outcomes while doctors are rewarded for practicing well, not performing more procedures. We are backed by top-tier venture capital firms, are growing rapidly and looking to expand our team.

Garner is looking for a full-time Claims Associate to join our high-growth Claims Processing team.

The Claims Processing team is responsible for ensuring that our members’ claims get paid accurately and quickly. We do this by evaluating claim submissions and supporting members through the process. Ultimately, we strive to deliver a best-in-class “claims experience” for every member.

In this role, you will be on the front line of our team, evaluating claim submissions and interacting with members via chat, email, and phone to help them navigate the claims process. You will become an expert on Garner’s product, claims processing standards, and the needs of our members. The Claims Processing team is a key touchpoint for our members, so you should be passionate about helping people and a proactive problem solver.

To ensure that we can respond to issues in real time, this role has some schedule requirements. Current operations run weekdays during East Coast business hours, though that may change in the future as needs dictate. This position is fully remote.

Responsibilities Include:

• Evaluating claims to determine whether they qualify for reimbursement
• Delivering exceptional service to our members via phone, chat, and email, offering education and guidance to help them navigate the Garner claims process
• Following documented best practices for handling claims and communicating with members; suggesting process improvements as you identify them
• Manage and organize workload using Garner’s platform and tools, including Zendesk and G Suite
• Achieving pre-defined goals for claims processing volume, efficiency, and quality
• Triaging and escalating complex and urgent member situations
• Retaining detail-oriented working knowledge of Garner processes and healthcare billing practices
• Relaying member feedback to leadership teams to improve Garner’s solution

The Ideal Candidate Has:

• A passion for helping people solve their problems with an ability to think creatively and empathetically
• Experience working in a customer-facing or operations environment with demonstrated experience staying calm under pressure
• Excellent written and verbal communication skills
• A high level of detail- and process-orientation, digital organization, and resourcefulness
• A desire to work in a rapidly evolving startup environment; comfortable with some ambiguity
• A desire to be a part of our mission to improve the healthcare system
• A quiet and distraction-free work environment with a reliable internet connection (ability to hard wire if needed strongly preferred)
• A bachelor’s degree is preferred but not required

The target salary range for this position is: $20-22/hour. Individual compensation for this role will depend on a variety of factors including qualifications, skills and applicable laws. In addition to base compensation, this role is eligible to participate in our equity incentive and competitive benefits plans.

Method of Application

CLICK HERE TO APPLY