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Venmac Resources Limited – Our client, a comfort hub Hotel located at Kano, is recruiting to fill the position below:
Job Title: Food & Beverage Manager
Location: Kano
Employment Type: Full-time
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Job Description
- Manage all F&B and day-to-day operations within budgeted guidelines and to the highest standards.
- Preserve excellent levels of internal and external customer service.
- Design exceptional menus, purchase goods and continuously make necessary improvements.
- Identify customers’ needs and respond proactively to all of their concerns.
- Establish targets, KPI’s, schedules, policies and procedures.
- Comply with all health and safety regulations.
- Report on management regarding sales results and productivity.
- Oversee all aspects of the daily operation of the Apartment’s Room Service operation.
- Supervise all Room Service personnel.
- Respond to guest complaints in a timely manner.
- Ensure proper set-up, breakdown and maintenance of all banquet functions.
- Work with the GM and keep him/her informed of F&B issues as they arise.
- Organize all documentation for shift work on a daily basis including pre-shift reports.
- Ensure all staff are meeting all established standards of service through ongoing and recurrent training systems.
- Coordinate and monitor all phases of the Room Service operation.
- Ensure effective communications between each shift.
- Supervise the room service area in order to attract, retain, and motivate the employees.
- Ensure optimal level of service, quality, and hospitality are provided to guest.
- Ensure the timeliness and accuracy of the amenity set-up and delivery.
- Monitor and maintain proper running and cleanliness of banquet areas.
- Perform any other reasonable duties as required and directed.
- Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
Salary
N150,000 – N200,000 Monthly.
Application Closing Date
16th June, 2024.
How to Apply
Interested and qualified candidates should send their CV to: [email protected] using the job title as the subject of the mail.