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Reliance Health uses Technology to Make Healthcare Accessible and Affordable. Through an integrated approach that includes affordable health insurance, telemedicine, and a combination of partner and proprietary healthcare facilities, Reliance Health offers innovative healthcare solutions that meet the needs of emerging markets.
We are recruiting to fill the position below:
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Job Title: Sales Ops Manager – Process and Automation
Location: Lagos
Employment Type: Full Time
Job Description
- We are seeking a highly skilled and motivated B2B Sales Operations Manager to join our team.
- The ideal candidate will be responsible for revamping our sales process by identifying gaps, implementing improvements, and managing the technology systems required to support the process, particularly our CRM system.
- This role offers the opportunity to play a pivotal role in driving sales effectiveness and efficiency within our organization.
Key Responsibilities
- Analyse the current sales process and identify areas for improvement and optimization.
- Develop and implement strategies to streamline the sales process and enhance sales productivity.
- Collaborate with cross-functional teams, including sales, marketing, and IT, to ensure alignment and integration of sales processes with overall business objectives.
- Manage and optimize the CRM system to support sales operations and drive data-driven decision-making.
- Lead the selection, implementation, and integration of sales technology solutions to enhance sales effectiveness.
- Develop and maintain sales performance metrics and KPIs to measure the effectiveness of sales processes and initiatives.
- Provide training and support to sales teams on sales processes, tools, and systems.
- Continuously monitor and evaluate the effectiveness of sales processes and technology solutions, adjusting as needed to drive continuous improvement.
- Stay abreast of industry trends and best practices in sales operations and technology to inform strategic decision-making.
Requirements
- Bachelor’s Degree in Business Administration, Sales, Marketing, or related field.
- 5 years of experience in B2B sales operations or a related role.
- Proven track record of successfully revamping sales processes and driving sales productivity improvements.
- Extensive experience with CRM systems, particularly Zoho, Salesforce, HubSpot, Dynamics, etc.
- Good understanding of sales qualification methodologies like – BANT, SPIN, MEDDIC, etc.
- Experience with prospecting and sales productivity platforms like – LinkedIn Sales Navigator, Lusha, Apollo, Outreach, SalesLoft, HighSpot, Chilli-piper, Tableau etc.
- Strong analytical skills with the ability to analyse data, identify trends, and make data-driven recommendations.
- Excellent communication and interpersonal skills, with the ability to effectively collaborate with cross-functional teams.
- Ability to prioritize and manage multiple projects simultaneously in a fast-paced environment.
- Detail-oriented with a focus on accuracy and quality.
Application Closing Date
Not Specified.
How to Apply
Interested and qualified candidates should:
Click here to apply online