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R & R Recruitment Services, a recruitment agency, training, consulting & human resources management company, is recruiting to fill the position below:
Job Title: Customer Service Representative
Location: Lekki phase 2, Lagos
Employment Type: Full-time
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Responsiblities
- Manage large amounts of incoming phone calls
- Generate sales leads
- Identify and assess customers’ needs to achieve satisfaction
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Provide accurate, valid and complete information by using the right methods/tools
- Meet personal/customer service team sales targets and call handling quotas
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
- Keep records of customer interactions, process customer accounts and file documents
Requirements
- Must have worked as a Customer service Representative in a logistics Company
- Female Gender is Preferred
- Close proximity is important as there is no accomodation
Salary
- N90,000 – N100,000 per month
Application Closing Date
30th April, 2024.
How to Apply
Interested and qualified candidates should send their CV to: [email protected] using the Job Title as the subject of the mail.
Note: For Inquires, send a WhatsApp message to: 09035411252