Corporate

Customer Service Officer at TeamAce Limited

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TeamAce Limited – Our client is recruiting to fill the position below:

Job Title: Customer Service Officer

Location: Ikoyi, Lagos
Employment Type: Full-time

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Job Summary

  • Customer Service Representative (CSR) is the first point of contact for any customer who has a question or an issue with the company’s product.
  • They have many responsibilities like and addressing customers’ questions about products and services, and processing payments or returns.

Responsibilities

  • Manage large amounts of incoming phone calls
  • Generate sales leads
  • Identify and assess customers’ needs to achieve satisfaction
  • Build sustainable relationships and trust with customer accounts through open and interactive communication
  • Meet personal/customer service team sales targets and call handling quotas
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution

Requirements

  • BSC/HND in related field
  • 2- 4 years’ experience in Customer Service role
  • Background in event management is important

Salary

  • N150,000 – N180,000 monthly

Application Closing Date
17th July, 2024.

How to Apply
Interested and qualified candidates should:
Click here to apply online

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