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ipNX is one of Nigeria’s fastest-growing Information and Communications Technology companies, serving a multitude of needs across enterprises, small businesses and residents with innovative, world-class services. Our ability to identify, satisfy and exceed today’s market needs is a testament to over a decade of experience, our commitment, drive and passion realized through highly skilled and well-seasoned professionals.
We are recruiting to fill the position below:
Job Title: Head, Technical Operations
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Location: Victoria Island, Lagos
Employment Type: Full-time
Description
- The Head of Technical will work with the DCEO to articulate and execute long-term technical strategy for the business division, including network design, optimization, security, service delivery and program management. S/He is responsible for developing the capabilities of the technical team.
Duties and Responsibilities
- Responsible for the 24×7 operation and availability of the technical infrastructure
- Manages the Division’s IT infrastructure services team; setting goals, prioritizing projects, communicating with stakeholders and oversees budgets
- Defines the overall mission of the infrastructure services team
- Direct operational support for network operations and technical assistance centre
- Develop IT strategies and vision and articulates them to team members and other stakeholders
- Enable a highly scalable, fault-tolerant platform for corporate clients adhering to best practices to ensure optimal performance and achievement of customer SLAs
- Maintain knowledge of infrastructure/architecture standards and practices
- Support the delivery of connectivity products and services to corporate customers
- Responsible for overall management of technical operations for the Division which includes setting strategic direction and objectives
- Establish, maintain, and drive continuous delivery of a technology and support roadmap that significantly elevates, drive, and transform the business of customers
- Provide infrastructure architecture support for internal technical operations and the Project Management Office.
Requirements
- Bachelor’s Degree with specialization in Computer Science, Information Technology, Engineering, or a closely related field (2.2/Upper Credit Minimum)
- Master’s Degree in engineering, MBA or its equivalent preferred
- ITIL (Information Technology Infrastructure Library and(PMP) Project Management Professional certification desirable
- Network Optimization skill
- At least fifteen (15) years of demonstrable experience in the network and infrastructure operations space
- 10 years of experience as a technical operations manager or lead
- Application Virtualization such as Oracle, Citrix etc.
Application Closing Date
20th May, 2024.
Method of Application
Interested and qualified candidates should send their CV to: [email protected] using the Job Position and Location as the subject of the mail.