Talents and Skills Africa Consulting – Our client, a fast-growing restaurant and food outlet with a wide array of menus ranging from African dishes to continental cuisine served deliciously to her amiable customers, is recruiting to fill the position below:
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Job Title: Head Restaurant (Supervisor)
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Location: Ikeja / Sangotedo, Lagos
Employment Type: Full-time
Summary
- Our client is looking to hire a Departmental Supervisor who will assist the Restaurant Manager in directing and organizing the staff to ensure first-class service, food & beverage offerings and marketing to maximize profits and guest satisfaction.
Job Description
- Assist the Restaurant Manager in Interviewing, selecting, training, supervising, counseling and disciplining outlet staff
- Supervising the floor during meal periods to ensure that standards and steps of service are met through all guests’ interactions.
- Ensuring that checklists, requisitions and proper opening and closing functions are being completed each shift.
- Communicate effectively, both verbally and in writing, to provide clear direction to the staff.
- Observe performance and encourage improvement where necessary.
- Communicate with guests and employees using a positive and clear speaking voice, listen to and understand requests, respond with appropriate actions and provide accurate information.
- Remain calm and alert, especially during emergency situation and/or heavy activity, serving as a role model for the staff and other hotel employees.
- Interact positively with customers promoting restaurant’s services and goodwill.
- Move throughout the facility and kitchen areas to visually monitor and take action to ensure food quality and service standards are met.
- Verify temperatures, judge appearance and taste of products and check preparation methods to determine quality.
- Give guidance toward improvement and make necessary adjustments for consistency.
- Utilize computer to accurately charge customers, create forecast and revenue reports and write correspondence.
Job Requirements
- At least 2 years of proven work experience as a Supervisor in a restaurant or hotel, Hospitality Manageror similar role
- Proven customer service experience
- Familiarity with restaurant management software
- Leadership, motivational and people skills
- BSc Degree in Business Administration; Hospitality Management or Culinary Schooling is a
Application Closing Date
30th June, 2024.
How to Apply
Interested and qualified candidates should send their CV to: [email protected] using the Job Title as the subject of the mail.