Customer Support Supervisor at a FinTech Company – Phillips Outsourcing Limited – Nigerian Jobs
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Customer Support Supervisor at a FinTech Company – Phillips Outsourcing Limited

Phillips Outsourcing Limited – Our client, a FinTech company, is recruiting suitably qualified candidates to fill the position below:

Job Title: Customer Support Supervisor

Location: Lagos
Employment Type: Full-time

Responsibilities

  • Keep records of customer interactions, process customer accounts and file documents
  • Follow communication procedures, guidelines and policies
  • Take the extra mile to engage customers
  • Devise ways to optimize procedures and keep staff motivated
  • Ensure adherence to policies for attendance, established procedures etc.
  • Keep management informed on issues and problems
  • Prepare monthly/annual results and performance reports

Requirements

  • A minimum of Bachelor’s Degree in related field.
  • Minimum of three (3) years cognate work experience with at least two (2) years within a reputable and structured business environment.
  • Working experience with CRM systems.

Salary

  • N300,000 monthly.

Application Closing Date
13th August, 2024.

How to Apply
Interested and qualified candidates should send their CV to: [email protected] using the Job Title as the subject of the mail.

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