Account Manager / Sales Executive at a Reputable ISP Firm – Willers Solutions Limited – Nigerian Jobs
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Account Manager / Sales Executive at a Reputable ISP Firm – Willers Solutions Limited

Willers Solutions Limited – Our client, a reputable firm in the ISP sector, is recruiting to fill the position below:

Job Title: Account Manager / Sales Executive

Location: Lagos
Employment Type: Full Time

Responsibilities

  • Developing long-term relationships with a portfolio of clients.
  • Liaise between customers and cross-functional internal teams to ensure the timely and successful delivery of our solutions according to customer needs.
  • Management and develop client accounts to initiate and maintain favorable relationships with clients.
  • Be the primary point of contact and build long-term relationships with customers.
  • Ensure the timely and successful delivery of solutions according to customer needs and objectives.
  • Responsible for keeping current clients satisfied and delivering exceptional client service on a day-to-day basis.
  • Liaise between the customer and internal teams.
  • Build and maintain strong, long-lasting client relationships.
  • Cross-selling and Upselling to increase revenues
  • Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders
  • Develop new business with existing clients and/or identify areas of improvement.
  • Assist with challenging client requests or issue escalations as needed.
  • Daily Proactive Routine Calls for Customer Surveys.
  • Retention and Win-back

Requirements

  • B.A / B.Sc Degree in Business Administration / Sales or a relevant field
  • Minimum of 5 years proven work experience as an Account Manager, Key Account Manager, Sales Account Manager, Junior Account Manager or relevant role
  • Solid experience with CRM software (e.g. Salesforce, Zoho CRM or HubSpot) and MS Office (particularly MS Excel)
  • Experience delivering client-focused solutions to customer needs
  • Excellent listening, negotiation and presentation abilities
  • Ability to prioritize and multitask
  • High level of accuracy and attention to detail
  • Ability to have difficult conversations
  • Strong verbal and written communication skills

Salary
N250,000 – N400,000 monthly

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should send their Application to: [email protected] using the Job Title as the subject of the mail.

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